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Active Hotel - Homepage

Privacy and Cookie Policies

  1. This Privacy Policy sets out the rules for the processing and protection of personal data provided by users in connection with their use of the services offered by the website Active Hotel (hereinafter: the Website)
  2. The controller of the personal data contained on the Website is Active Hotel Sp. z o.o., Wrocław 51-422, ul. Czajcza 19, entered in the register of entrepreneurs under number NIP: 8951754323 (hereinafter: the Controller).
  3. In order to ensure the security of the personal data entrusted to it, the Controller acts in accordance with internal procedures and recommendations compliant with the relevant legal provisions concerning personal data protection, in particular with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC.
  4. The Controller exercises particular diligence to protect the interests of the data subjects and, in particular, ensures that personal data are:
    1. processed lawfully;
    2. collected for specified, explicit and legitimate purposes and not further processed in a manner incompatible with those purposes;
    3. accurate and adequate in relation to the purposes for which they are processed;
    4. stored in a form which permits identification of the data subjects for no longer than is necessary for the purposes of the processing.
  5. Personal data are processed on the basis of consent given by Website users and in cases where the applicable legal provisions authorise the Controller to process personal data.
  6. The Controller processes personal data voluntarily provided by Website users solely for the purpose of:
    1. responding to user enquiries submitted via the contact form,
    2. accepting reservations via the online booking system,
    3. providing services rendered by the Controller pursuant to Article 6(1)(b) of the GDPR,
    4. marketing, including sending commercial information to an email address where the Client has consented to this by ticking the relevant box during the booking process or when submitting an enquiry via the contact form. Consent to the processing of data for marketing purposes and to the sending of commercial information may be withdrawn by clicking the relevant link in the message received or by sending such a request to the Controller’s email address,
    5. pursuing the legitimate interest of the personal data Controller in specific cases pursuant to Article 6(1)(f) of the GDPR, e.g. debt recovery or video monitoring of activity on the premises.
  7. Recipients of personal data may include bodies, institutions and entities authorised under the law, as well as entities providing services to the data Controller (e.g. legal, IT, marketing and accounting services, and other entities involved in providing the ordered service.
  8. The Controller may use automated decision-making, including profiling, for marketing purposes and to tailor the offer.
  9. Users of the Website who have provided data have the right to access the data processed by the Controller. Users also have the right to modify such data, request their deletion, and restrict or stop the processing of their personal data at any time. Users may also request the deletion of their personal data from the Website at any time. The right to data portability does not apply because no standard for exchanging such data between hotel properties has been established.
  10. Website users have the right to withdraw their consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
  11. In order to exercise the rights referred to in point 8 above, Website users should contact the Controller using the same email address or telephone number provided to the Website, by contacting reception@activehotel.mom
  12. Every Website user may lodge a complaint with the Personal Data Protection Office.
  13. The Controller obtains information about users and their behaviour as follows:
    1. through information voluntarily entered in forms,
    2. through the collection of “cookies”.
  14. During their first visit to the Active Hotel website, users are informed about the use of cookies. By remaining on the website, users accept the use of cookies on the website. Failure by the user to change the browser settings is tantamount to consent to the use of “cookies”.
  15. The installation of “cookies” is necessary for the proper provision of services on the Website. “Cookies" contain information necessary for the proper functioning of the website, in particular for features requiring authorisation. Users may change their browser settings regarding the handling and storage of cookies at any time.
  16. The following types of “cookies” are used on the Website:
    1. session cookies - remain in the browser until it is closed or the user logs out of the website on which they were placed,
    2. persistent cookies - remain in the device’s web browser until they are deleted by the user or until the period specified in the cookie parameters expires.
  17. In terms of functionality, cookies may be divided into:
    1. conversion cookies, which make it possible to analyse the performance of various sales channels
    2. tracking cookies, which, in conjunction with conversions, help analyse the performance of various sales channels
    3. marketing cookies, used to personalise advertising content and target it appropriately
    4. marketing cookies, used to personalise advertising content and target it appropriately
    5. analytical tools, which help improve the user experience by understanding how users use the website
    6. necessary cookies, which are fundamental to the basic functionality of the website. The cookies we use allow us to develop our website.
  18. Some “cookies” may be placed by the website and online booking system provider solely for the purpose of:
    1. improving and supporting the booking process
    2. analysing and collecting statistical data concerning the use of the website and online booking system in order to improve them
  19. The Website may contain links to other websites that operate independently of the Website and are in no way supervised by the Website. These websites may have their own privacy policies and terms and conditions, which we recommend that you read carefully.
  20. The Controller reserves the right to amend the Website’s privacy policy, which may be necessitated by the development of internet technology, possible changes in data protection legislation, or the development of the Website. Users will be informed of all changes in a clear and understandable manner.